QUANTITATIVE RESEARCH

CATI Data Collection

CATI Data
Collection

With call centers in the U.S. and Canada, our stations are 100% TCPA compliant. Whether calling the U.S., Canada, or internationally – we can take care of all your CATI needs. We educate our staff in detail before each project so that they clearly understand survey topics and instructions.

  • 300+ fully-monitored CATI stations
  • 100% TCPA compliant
  • Auto-dialer and predictive dialer settings
  • Remote monitoring
  • Private briefing/monitoring rooms
  • Dedicated Call Center Supervisors and Project Managers
  • Multilingual Interviewing in 15 languages

Online Data Collection

Online Data
Collection

To give our clients the competitive edge, our programmers develop customized online surveys focused on increasing the response rates and optimizing the survey taking experience. Our field management tools offer real-time metrics, campaign stats, shareable results and advanced drill down capabilities.

  • Over 3 million demographically-profiled panel members
  • Real-time access to fieldwork dashboard
  • Advanced survey programming techniques
  • Industry leading quality management tools
  • Invitation emailing from your customer lists
  • Dedicated Project Management and Programming team
  • Multi-Lingual surveys (up to 20 language overlays)

Onsite Services

Onsite
Services

Our interviewers speak to patrons and participants onsite using iPads, gathering information on demographics, advertising testing, communications, and the overall appeal of the product, promotion or event. We can collect onsite data at quick serve restaurants, airports, malls, events or at grocery stores.

  • Coverage in over 50 cities
  • Real-time access to fieldwork dashboard
  • Complex survey logic capabilities
  • Fast turn-around time in programming
  • Surveys are fully mobile optimized and video enabled
  • Dedicated Project Management and Programming team
  • Multi-Lingual surveys (up to 20 languages overlays)

TYPES OF STUDIES CONDUCTED

Customer Satisfaction (CSAT)

Ad Hoc Studies

Opinion Polling

Multilingual Studies

Employee Satisfaction

Business-to-Business Studies

Political Polling

Reputation Tracking

Net Promoter Score (NPS)

Decision Maker Research

Advertising and Media Studies

Social Values and Issue Tracking

Your One-Stop Solution For Data Collection and Insights in the U.S. and Canada!

Addison Research is your One-Stop-Shop for all your fieldwork needs including — telephone, focus groups, on-site CLTs, and online in the U.S. and Canada.  With over 15 years of field experience, Addison Research is able to offer you the knowledge, history and resources to get your project completed correctly, on time and on budget.  Our philosophy of full transparency allows you to view us as your data collection and insights partner.

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